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Frequently Asked Questions 

How often should I clean my carpets?

It is recommended to have your carpets professionally cleaned every 12-18 months or before they become heavily soiled as soil build up reduces carpet longevity.
Which is the best method of carpet cleaning?
All cleaning methods yield positive results. Some methods use more water and others rely on more mechanical action. Sprint cleaning professional carpet cleaners use hot water extraction method where hot water solution together with proper chemical is injected under high pressure into the carpet and then all the dirt is extracted through vacuum.
What are the drying times for my carpet or furniture?
 
Drying times depend on various factors from heaviness of soiling and water quantity used to weather conditions and indoor atmosphere. In most cases carpets dry within 4-6 hours and soft furnishing may take up to 24 hours. If required, use some drying techniques to speed up the process.
 
Will my carpet shrink?
Properly installed carpets rarely shrink during the cleaning process. Our carpet cleaners carry out inspection prior to cleaning and will advise you for potential shrinkage problems.
Will the stains come out completely?
 There is no guarantee that any particular stain will come out. It depends on type of fabric, nature of stain and spill and how long it has been on the carpet. Some stains cause permanent damage to the carpet fibres and no specialist cleaning can reverse the process. Our carpet cleaners have been trained in spot and stain removal and will be able to deal with most problems.
 Do I have to move furniture?
 In most cases our carpet cleaners will move furniture around, however additional charge may apply for this service. Any furnishing above 25 kg won’t be lifted due to health and safety reasons. It is important that any valuable items are moved by the customer.
 
 
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